Reference

How bd9998 Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access to our platform depends on your local law and eligible regions in Bangladesh.

Data collected at account levelbKash, Nagad, Rocket payment data protectedRight to access and delete your dataContact us to update your records
Explore the Lobby Read FAQ
bd9998 How bd9998 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Your account security and data integrity are maintained through a combination of technical controls and clear internal access rules. Here is how each area works in practice.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference passed back from the payment processor.

Cookie Use

Session cookies keep you logged in across pages. Analytics cookies help us understand which parts of the platform are used most. You can block non-essential cookies through your browser without losing account access.

Data Retention

Active account data is retained while your account is open. After account closure, we hold records for the period required under applicable rules, then delete or anonymise them.

Your Rights and Requests

You can request a copy of your personal data, ask us to correct inaccurate records, or request deletion. Raise any of these through live chat or email and we will confirm receipt and next steps.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account records, or raise a concern about how your information is handled, our support team is available through the channels below. Responses to data requests are handled within a reasonable timeframe and you will receive confirmation once your request is processed.

Team online

Live Chat

Start a chat from your account dashboard to raise a privacy request or ask about your stored data directly with our support team.

Email Support

Send your data access or deletion request to our support email. Include your registered account details so we can locate your records.

Account Settings

Some data preferences — including communication opt-outs and cookie settings — can be managed directly inside your account settings page.

Common Questions About Your Privacy

Real questions from account holders about how their data is collected, stored, and managed on bd9998.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device type and session activity to keep your account secure.

Payment data is shared only with the processor handling your transaction — bKash, Nagad, or Rocket — and only the details that processor needs. We do not sell or share your data with advertisers.

We retain your records for a period after closure as required by applicable rules, then delete or anonymise them. You can ask us for the specific retention period via support.

Contact us through live chat or email with your registered account details. We will locate your records and send you a copy within a reasonable timeframe after verifying your identity.

Yes. Submit a deletion request through live chat or email. We will process it subject to any retention obligations under applicable rules and confirm once your data has been removed.

Session cookies keep you logged in; analytics cookies help us improve the platform. You can block non-essential cookies in your browser settings without losing access to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalGamesbd9998 CasinoInfobKash FastMoney

Related pages

bd9998 Bangladesh FAQ bd9998 App Register Cricket PowerPlay